Telehealth

Policy Definition: Telehealth is defined as the delivery and facilitation of health and health-related services including medical care, provider and patient education, health information services, and self-care via telecommunications and digital communication technologies. source

Convenience Care

Policy Definition: Convenience Care models, for instance retail clinics or urgent care centers,  allow consumers to receive care outside of emergency departments and without waiting to make an appointment with their primary care provider or another provider. To provide greater access, consumers can walk in and receive care without establishing prior provider relationships. source & source